PROBLEMS LOGGING IN

If you have problems logging in.

  • Have you typed the Username and Password in correctly, exactly as it was given to you?
  • Example: your name is John Smithe, but the username you were given is
+ jsmith, not
+ jsmithe
  • Is the Caps-Lock key on your keyboard ON?
  • Remember that the password is usually case sensitive.
Academy is different than
academy or
acADemy.
  • Has someone with authority issued you a Username and Password?
  • Are cookies turned on in your browser?
  • Are you on the correct website? Check your link URL does it have drclaresacademy.com in the address bar?
  • If you are still having problems you may be able to follow the 'lost password' link in the log on block of the 'send me details via email' button if you are at the login page.
Last modified: Sunday, 7 December 2014, 5:02 PM